A cleaning and facilities business was writing a Risk Assessment and Method Statement (RAMS) by hand for every job. The alternative they'd been offered was a specialist compliance tool with expensive per-seat pricing and a 2-year contract. Instead, we built an automated RAMS workflow in Process Street. Client details fill in automatically from a dropdown, up to 8 staff can be assigned to each job, and photos are captured inside the workflow. Hazard observations drive automatic risk scoring through conditional logic, and finished RAMS are filed to Google Sheets and the client's HR and compliance tool automatically. The result: compliance paperwork now takes as long as filling out a form, the risk calculations are consistent every time, there's no manual filing, and there's no per-seat contract.
Process Street implementation and automation partner, led by an ex-Process Street product specialist with nearly 7 years on the inside. I build workflows, data sets, integrations and automations your team will actually use.
Wild Operations is a business operations and automation consultancy that helps teams get real value from Process Street, fast.
I spent nearly 7 years in product at Process Street, so I know the platform and it's integration possibilities inside out: how it's built, where it shines, and how to get around its limits. Now I put that knowledge to work for customers who want their workflows done properly the first time.
What I can help with:
- Process Street setup and implementation, from a blank account to a fully working workspace
- Workflow and checklist design that mirrors how your team actually works
- Process documentation and SOPs, turning knowledge stuck in people's heads into repeatable processes
- Integrations and automation with Zapier, Make, webhooks and the Process Street API
- AI-powered automations that cut manual admin and data entry
- Data sets, forms, approvals and conditional logic built for scale
- Audits and clean-ups of existing workspaces that have grown messy over time
- Team training and handover so your people feel confident running things themselves
Who I work with:
Small and growing businesses, operations leads and teams who are new to Process Street or who have outgrown their first setup and need a smarter structure.
How I work:
Practical and hands-on. I start by understanding your processes, then build, test and hand over workflows your team will actually use. No jargon, no bloated projects, just clear outcomes and ongoing support if you want it.
Process Street and Wild Operations
Great businesses run on great processes.
My relationship with Process Street goes back nearly 7 years, working in the product team and helping shape the platform that customers use every day.
That gives Wild Operations a rare advantage as a partner. I understand not just how the features work, but why they were built, how customers succeed with them and where the common pitfalls are.
As a Process Street partner, Wild Operations acts as an extension of the Process Street team for customers who need hands-on help. Process Street provides the platform; I provide the expertise to design, build and automate workflows around each customer's real-world operations.
I help customers: - Get up and running faster with a workspace built right from day one - Connect Process Street to the rest of their tech stack - Bring AI and automation into their everyday processes - Increase adoption so workflows become part of how the team works, not just another tool The result is happier customers, stronger adoption and processes that keep delivering long after launch.
Use Cases
A growing services business onboarded new contractors informally. The founder held every step in her head, so the process was inconsistent, undocumented and easy to get wrong. In her words, it "ran on memory and hope". We mapped the whole onboarding journey, documented every step and turned it into a repeatable, automated Process Street workflow. Tasks, handoffs and reminders now happen without anyone having to remember them, and every contractor gets the same experience. Manual steps were removed and the founder got her headspace back. As she put it: "After working with Ellie for a couple of days, I feel much less discombobulated."
A content business had made DIY changes to its Process Street blog production workflow. It ended up with duplicated tasks, broken conditional logic and variables mapping to the wrong fields. Nine hours of troubleshooting hadn't fixed it. I ran a full audit of the workflow to find every duplicate and logic error. Then I rebuilt it with clean, consistent field naming, corrected the variable mapping and fixed the conditional logic so the right tasks show up at the right time. I also documented a simple template methodology so future changes don't break things again. Nine hours of frustration was resolved in a fraction of the time. The workflow now runs without workarounds, and the team has a framework for making safe changes themselves.
A coach and community founder had more ideas than time: courses, a community, webinars, a platform migration and an AI dashboard, with only about 10 usable hours a week. Everything felt urgent and there was no way to decide what came first. I produced a board report that scored each idea on time fit, cost, revenue potential and leverage. From that came a 90-day Now, Next, Later action plan, along with a custom podcast episode finder tool built and deployed on the website. The founder came away with four clear first moves, a repeatable way to make future decisions, and a working tool live on the site. That's the groundwork for building out the systems and workflows that come next.
A breathwork and wellness founder was preparing to launch with lots of moving parts: pricing, branding, certification and partnerships. Nothing was sequenced, so everything felt equally urgent. I created a business snapshot and executive summary, a sequenced Now, Next, Later action plan, a risk register with mitigation notes, and monthly board reports to track progress. Blockers were identified and put in order, an anchor hotel partnership was set as the main commercial goal, and the founder now has a living strategy document. That kind of structure is the first step before any process gets built in a tool like Process Street.
A digital platform was being relaunched after seven years dormant. It had no content pipeline, no automation, no traffic tracking and no social presence, so relaunching meant guessing. I ran a complete site and social audit with recommendations. Then I built an automated content engine in Make.com that publishes on a Monday, Wednesday and Friday schedule, set up UTM tracking, and researched the right social platforms to focus on. The platform relaunched with an operational content pipeline, tracking live from day one, and a strategy based on research rather than assumptions. It shows the same integration and automation skills I bring to connecting Process Street with the rest of a customer's tech stack.