Salesforce is a leading customer relationship management (CRM) platform helping organizations connect with customers, streamline operations, and drive growth.
Salesforce helps organizations unify customer data, automate processes, and improve engagement across sales, service, marketing, and operations. As a cloud-based platform, Salesforce enables teams to work more efficiently while gaining real-time visibility into customer interactions and business performance.
Many organizations struggle with fragmented systems, manual workflows, and limited insight across customer-facing and operational teams. Salesforce addresses these challenges by providing a centralized platform that integrates data, automation, analytics, and AI to support scalable, customer-centric operations.
With a flexible ecosystem and extensive integration capabilities, Salesforce supports organizations of all sizes as they modernize workflows, improve collaboration, and deliver consistent customer experiences. The platform helps leaders align teams around shared data and measurable outcomes.
Salesforce works with organizations across industries to support digital transformation initiatives that improve productivity, accountability, and long-term customer value.
Process Street and Salesforce
Salesforce is a cloud-based CRM platform offering a suite of applications across sales, service, marketing, commerce, analytics, and automation. Organizations use Salesforce to manage customer relationships, optimize workflows, and gain actionable insights through integrated data and reporting.
With built-in automation, AI-powered capabilities, and a robust partner ecosystem, Salesforce enables organizations to scale operations, improve decision-making, and adapt to changing customer expectations. The platform supports secure, reliable, and flexible deployment across global teams and industries.