Entrepreneurs and Small Businesses
As an entrepreneur, you have big ideas but don't necessarily know the right workflows and efficiencies to match with your great ideas. We help turn your vision into actionable workflows that allow you to scale.
Locations
- United States, Utah, North Salt Lake
Process Design, Integration, Automation, Implementation, and Overall Support.
If your workflows are not driving decisions, accountability, and execution, they are just digital checklists.
K Segretto Consulting helps businesses design actionable workflows inside Process St that improve consistency, visibility, compliance, efficiency, and team adoption. As Process Design Architects, we turn best practices, operational knowledge, and day-to-day decisions into clear, repeatable systems your team will actually use.
Purpose-Built Process Design
Every workflow we build is intentional. Every field, form question, approval, task, and checkbox should serve a purpose. It should support a milestone, capture required documentation, create an audit trail, reduce liability, improve compliance, or make the work easier to execute consistently.
We do not build processes to showcase every feature of the platform. We use Process St to enhance workflows in meaningful ways, with thoughtful design that supports how the business actually operates.
Built for Visibility and Better Decisions
Strong workflows give owners, leadership teams, and boards visibility into what is happening across the business. They help identify bottlenecks, evaluate team effectiveness, improve accountability, determine when to hire, reduce manual busy work, support training, and strengthen compliance.
Built, Implemented, and Improved Over Time
Strong workflows are not finished the day they are built. They need to be launched, adopted, maintained, and refined as the business changes.
K Segretto Consulting supports clients beyond the initial build with implementation support, team training, ongoing workflow maintenance, process improvements, automation updates, and strategic guidance so workflows become part of how the team actually works.
Built for Automation, AI, and What Comes Next
The workflows businesses build today are becoming the foundation for automation, MCP, AI tools, and agent-driven execution. When processes are clear, structured, and strategically designed, they can prepare your business for AI agents to complete defined work, trigger next steps, update systems, and reduce repetitive manual tasks.
The goal is not to replace your team. It is to automate the busy work so employees can focus on the areas where their judgment, relationships, problem-solving, and expertise create the highest value.
These are not just processes built for you. They are workflows designed to help you operate your company at a different level.
""The training sessions were both insightful and practical, providing our team with a comprehensive understanding of best practices... Her ability to break down complex processes and deliver them in an accessible and actionable way has been a game changer for us. As a result, our team has become more efficient and gained a deeper understanding of the industry standards.""
Ashli Uphoff
Integrator/General Manager at Zenith Properties NW, LLC
Process Street and K Segretto Consulting
K Segretto Consulting and Process St work together to help organizations turn operational knowledge into actionable workflows, scalable systems, and measurable business improvement.
Process St provides the platform for documenting, assigning, tracking, automating, and improving workflows. K Segretto Consulting brings the operational strategy, process design, implementation support, team training, and ongoing improvement needed to make those workflows practical, adopted, and effective.
Kelli Segretto has been building digital processes for companies since 2015 and was Process St’s first partner. Since 2020, she has built extensively inside the Process St platform, helping organizations translate best practices, team responsibilities, compliance needs, and day-to-day operations into workflows their teams will actually use.
K Segretto Consulting specializes in workflow architecture, SOP development, technology integrations, automation, AI-readiness, operational efficiency, implementation support, team training, and ongoing workflow maintenance. Our work helps clients get more from Process St by designing workflows that improve consistency, accountability, visibility, compliance, and execution.
Together, K Segretto Consulting and Process St support small businesses, enterprise organizations, educational institutions, franchise operators, technology companies, property management companies, and service-based businesses in building stronger operational systems that can grow and improve over time.
Use Cases
Property Management Workflows
Creation of best in class property management workflows, leveraging 25 years of industry knowledge. Integration with PropTech tools including property management systems and more. We have also worked with adjacent companies - Real Estate Companies, Contractors, PropTech Companies, Cleaning Companies, Maintenance, and so many more! If it touches Property, we can help.
Franchise Operations
Process Design with Scale and Customization in mind. We can build workflows that cross state lines and understand the balance of standardization and tailoring process to specific markets.
Training and Onboarding
Onboarding and Training Workflows help you bring on new team members with ease. We have over 10 years of experience building training courses that tailor to all different learning styles. We can also create all of the support materials that go along with it.
Implementation and Ongoing Support
The build of your workflow is not the end of the story. Processes are always improving and morphing as our industries continue to evolve. We don't just build the work flows, but we will jump in the trenches with you and help train your team. Want a dedicated resource to keep your processes fresh and implement all your new ideas? We can help with that too! We would love to help you succeed.
Systemize, Integrate, and Automate your Operations
Operations are the heart of every business. Without a solid foundation, your business is not only less efficient, but it is also less valuable. Even if your business operations currently live inside a team members head - we can help. We meet you where you are and help you get your business to where it needs to be. Complex operation or simple ones, we build it and automate it for you. Our integration experience includes, but is not limited to: Zapier, PowerAutomate, Custom API integrations, Zoho, Google, Microsoft, Calendly, Stripe, Hubspot, Smartsheet, Jotform, Facebook, Figma, Claude, Open AI, Canva, Monday.com, Salesforce, Slack, Docusign, PandaDocs, Appfolio, Rent Manager, Buildium, Rentvine, LeadSimple, Aptly, zInspector, Tenant Turner, and more. Don't see your software listed? No problem. We have a senior software developer on our team who specializes in API Integrations and custom solutions. Interested in AI? We would love to help you explore AI and agentic AI solutions that best match your business - finding the balance between human touch and technology.